Help & FAQ

  • Why to buy online AMC?
  • You as our esteemed customer can rest assured that even after the expiry of warranty period of the appliance, you will continue to enjoy the same care and benefits through this plan which will safeguard you against Uncertainty & Inconvenience:
    • Saves from an unexpected repair cost
    • Genuine Spare Parts
    • Maintenanace Bonus
    • Reliability
    • Convenience
    • Assured and Unlimited Service
    • Fabulous Up gradation Offers
    • Guaranteed Satisfaction

  • How can I buy AMC?
  • There are 4-5 easy steps involved to complete the process:
    • Check Eligibility for your product
    • Choose applicable tariff plans for 1 or 2 years
    • Fill/edit your personal details
    • Proceed for payment by filling the payment details
    • Finalise your payment and get the AMC number

  • How to choose your applicable tarrif plans?
  • Choose your applicable tarrif plan according to its rates &Tenure that will be displayed.Then continue to proceed.

  • How can I check AMC Eligibility?
  • There are two ways to check AMC eligibility as:
    • Existing Customer:
    • If you are already having videocon product and serviced once , then check your AMC eligibility through Existing Customer by following the steps as given below:
      • Enter Complaint/AMC no. Or
      • Contact no
    • New Customer:
    • New customer has to follow the steps as:
      • Enter model no
      • Set serial no
      • Purchase date
      • Now you can check the AMC eligibility

  • How can I search AMC?
  • Using AMC Search button at left pannel, you can search and Print /Reprint your invoice as and when required by entering anyone of the following:
    • AMC Number OR
    • Registered Mobile Number OR
    • Product Serial Number OR
    • HCP/EWP Number